Last updated: June 2026
At Tea Passage, we carefully prepare each tea order to ensure it arrives safely and in excellent condition.
Processing Time
Orders are typically processed within:
2–5 business days
after payment confirmation.
During holidays, promotions, or high-volume periods, processing times may be longer.
Shipping Time
Estimated delivery times depend on destination and shipping method.
International orders may typically take:
7–21 business days
after shipment.
Delivery times may vary due to:
- customs processing
- local postal services
- weather conditions
- unexpected delays
International Shipping
Tea Passage currently ships to selected international destinations.
Customers are responsible for any:
- customs duties
- import taxes
- local fees
required by their country.
Order Tracking
When available, tracking information will be provided by email after your order has shipped.
Address Accuracy
Customers are responsible for providing accurate shipping information.
Tea Passage is not responsible for delays caused by incorrect addresses.
Damaged or Missing Orders
If your order arrives damaged or appears to be missing, please contact us as soon as possible with your order number and supporting information.
We will review the situation and work toward a suitable solution.
Contact
Email:
Shipping Policy
Last updated: June 2026
At Tea Passage, we carefully prepare each tea order to ensure it arrives safely and in excellent condition.
Processing Time
Orders are typically processed within:
2–5 business days
after payment confirmation.
During holidays, promotions, or high-volume periods, processing times may be longer.
Shipping Time
Estimated delivery times depend on destination and shipping method.
International orders may typically take:
7–21 business days
after shipment.
Delivery times may vary due to:
- customs processing
- local postal services
- weather conditions
- unexpected delays
International Shipping
Tea Passage currently ships to selected international destinations.
Customers are responsible for any:
- customs duties
- import taxes
- local fees
required by their country.
Order Tracking
When available, tracking information will be provided by email after your order has shipped.
Address Accuracy
Customers are responsible for providing accurate shipping information.
Tea Passage is not responsible for delays caused by incorrect addresses.
Damaged or Missing Orders
If your order arrives damaged or appears to be missing, please contact us as soon as possible with your order number and supporting information.
We will review the situation and work toward a suitable solution.
Contact
Email:
zequzhang1@gmail.com